Our Commitment to Donors
When an individual becomes a donor to the Philanthropy Fund of America or the Life Income Funds of America ("PFA", "LIFA" or "we" or "us"), a donor entrusts us with personal and financial information. We recognize the importance of this information and hold ourselves to the highest standards in its safekeeping and use.
This means, most importantly, that we do not sell donor information — whether it is personal information or the fact that he or she is a donor of ours — to anyone.
Instead, we use the donor's information primarily to provide services, complete transactions that a donor requests or to make the donor aware of the charitable giving opportunities we provide.
If the laws, rules or regulations of any applicable jurisdiction require privacy-related measures that exceed those provided for in this Privacy Policy (the "Policy"), we will follow such laws, rules or regulations.
The Information We Collect About a Donor
In the course of our relationship with a donor, we may collect personal information about he or she that is relevant and appropriate under the circumstances. The donor typically provides personal information when he or she completes donor applications and forms, when the donor communicates with us via electronic or other means, and when a donor enters into transactions with us and/or our affiliates or service providers. This "personal information" includes (1) information which relates to the donor and (2) nonpublic personal information about him or her, which may include:
- Name and address
- Social Security number or taxpayer identification number
- Income, Assets or Financial Condition
- Financial Goals
- Capital Contributions or Donations
- Source of funds
- Other information about your prior investment history
Also, when you visit our website, we may gather information about your computer and operating systems, discussed further below in "Our Website Practices."
How We Utilize Personal Information
We use personal information for a variety of purposes which allow us to provide a high level of service that donor expects and deserves from us. Such uses include delivery of services; verification of relevant financial information needed to complete transactions; resolution of disputes; prevention of fraud; and the management of risk.
How We Handle Personal Information
As emphasized above, we do not sell information about current or former donors or their accounts to third parties. Nor do we share such information, except when necessary to complete transactions at the donor's request. Here are the details:
- To complete certain transactions or changes that donor directs, we may be required to provide identifying information to companies, individuals, or groups that are not affiliated with us (e.g., custodians, banks, accountants and lawyers).
- In certain instances, we may contract with nonaffiliated companies to perform services for us. Where necessary, we will disclose information we have about the donor to these third parties. In those situations, we provide the third-party with only the information necessary to carry out its assigned responsibilities (such as completing tax returns) and only for that purpose.
- We may disclose information about a donor to government entities, in response to subpoenas or orders or otherwise to comply with applicable laws or regulations.
- Finally, we will release information about a donor if he or she directs us to do so, if we are compelled by law to do so, or in other legally limited circumstances (e.g., to protect a donor from fraud).
How We Safeguard Personal Information
We restrict access to information about a donor to those of our employees or agents who need to know the information to provide products or services to such donor. We maintain strict physical, electronic, and procedural safeguards to protect personal information.
Information obtained through employment with us must be used for the proper performance of each employee's duties. Sensitive information must only be discussed within PFA, LIFA and their service providers on a "need to know" basis, and must never be discussed outside of these relationships. Upon volunteering for PFA or LIFA or being hired by one of our service providers, volunteers and employees are required to sign a declaration or agreement undertaking to protect the confidentiality of donor information.
Our Website Practices
We may use "cookies" to allow us to gather information about users of our website such as visitors, clients and donors. Cookies are small pieces of data containing a unique identification number that is sent to your browser from a web server, and is stored on your hard drive. The unique ID number identifies your browser to our computers whenever you use our website services. Cookies allow us to customize your experience on our website so that it meets your interests and needs, but they do not allow us to access personally identifiable information that you have not already given to us.
Cookies are part of the technology implemented by your browser. You may adjust your internet browser so that it accepts or rejects all cookies, or to notify you when a cookie is added. To find out more about cookies, to accept or disable cookies, please visit the website of your browser provider. Cookies allow you to take full advantage of some of our most important features, and we recommend that you leave them turned on. For example, if you reject cookies and are using a password-protected feature of our site, you may be repeatedly asked to re-enter your password.
If you utilize our website for transactions, we will store your e-mail address in a cookie. We may also save your credit card number or other financial information in a secure location at your request.
Policy Towards Children
We do not provide services to children, and we encourage all parents to supervise their children's use of the internet. In compliance with the Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.
Governing Law
This Policy and any disputes relating thereto will be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to its conflict of law provisions or a donor's actual state or country of residence. Any dispute relating to this Policy shall be resolved solely in the state or federal courts located in Delaware. If for any reason a court of competent jurisdiction finds any provision or portion of the Policy unenforceable, the remainder of the Policy will continue in full force and effect.
How Can A Donor Limit The Sharing Of Certain Types Of Personal Information
We respect your privacy and offer you choices as to whether we share with other related parties or third-party service providers personal information that was collected to determine your eligibility for products and services you request ("eligibility information"). Please note that, even if you direct us not to share eligibility information ("opt-out"), we may still share personal information, including eligibility information, with those organizations in circumstances excluded from the opt-out under applicable law, such as (i) to process transactions, (ii) to comply with other regulations, guidelines and sanctions programs administered by U.S. government agencies, including but not limited to the U.S. Securities and Exchange Commission and the Office of Foreign Assets Control, or (iii) to service your account.
We may also share certain other types of personal information with service providers — such as your name, address, telephone number, e-mail address and account number(s), and information about your transactions and experiences
If you wish to opt-out of sharing and to limit marketing offers, you may do so by directing your request to PFA/LIFA Compliance via one of the following methods:
- Mailing us at:
9780 Mount Pyramid Court, Suite 401
Englewood, Colorado 80112
- Calling us at: 866-797-GIVE (4483)
- Faxing us at: 866-644-5392
We'll Keep You Informed
If required by applicable law, we will notify the donors of our Policy annually. We reserve the right to modify this Policy at any time, but rest assured that if we do change it at any time, we will make it available to the donors.